• Online Retail Executives
• eCommerce Directors
• Multichannel Directors
• IT Directors/Managers
• Head of Internet Business
• Marketing/Brand Directors
• Head of Mobile
• Managing Directors
• Director of Strategic Planning
• Operations Directors

From...

• Department stores
• Convenience Stores
• Fashion, apparel and footwear
• Destination Stores
• Discount Department Stores
• Electronics
• Grocery, Supermarket, Food & Liquor
• Independents
• Pharmacy
• Speciality Retailers
• Online Retailers
• Group Buying

Why Attend?

• Execute your online strategy and deliver a commercial plan for increased functionality and ROI
• Integrate your online channel with your bricks-and-mortar presence
• Understand how your shoppers behave online and how to engage them online
• Meet delivery and customer service expectations online
• Take advantage of mobile commerce and social media opportunities

Key themes/Topics

• Profiling the online shopper: Who they are and how they're behaving
• The role of technology in reshaping shopper engagement opportunities
• How to execute your online retail plan
• Improving service delivery and order fulfilment

• How the pure play online retailers will achieve growth in the next 5 years
• Predictions on movement and consolidation in the online retail sector
• Strengthening mobile and social platforms to drive online results
• Building your brand presence online
• Integrating your online and bricks-and-mortar presence